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Updated: 4 hours 55 min ago

Great Leaders Are Thoughtful and Deliberate, Not Impulsive and Reactive

Wed, 04/17/2019 - 16:00

Observing your responses is the first step to improving.

Research: When Airbnb Listings in a City Increase, So Do Rent Prices

Wed, 04/17/2019 - 15:05

Policy makers, take note.

Don’t Acquire a Company Until You Evaluate Its Data Security

Tue, 04/16/2019 - 19:00

Beware the “data lemon.”

How Younger Salespeople Can Win Over Older Customers

Tue, 04/16/2019 - 18:00

Prepare, cite experts, and express your conviction.

Would You Live in a Smart City Where Government Controls Privacy?

Tue, 04/16/2019 - 17:45

Toronto is experimenting with smart city concepts envisioned by Google spin-off Sidewalk Labs. Harvard Business School professors Leslie John and Mitch Weiss discuss the tradeoffs of using technology to improve modern city life at potential costs to digital privacy from their case, “Sidewalk Labs: Privacy in a City Built from the Internet Up.” Is it worth it?

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

The Mistake Companies Make When They Use Data to Plan Diversity Efforts

Tue, 04/16/2019 - 17:00

Lack of data is no excuse for ignoring intersectionality.

Avoiding the Expertise Trap

Tue, 04/16/2019 - 16:56

Sydney Finkelstein, professor at the Tuck School of Business at Dartmouth College, says that being the most knowledgeable and experienced person on your team isn’t always a good thing. Expertise can steer you wrong in two important ways. It can stop you from being curious about new developments in your field. And it can make you overconfident about your ability to solve problems in different areas. He says that, to be effective leaders, we need to be more aware of these traps and seek out ways to become more humble and open-minded. Finkelstein is the author of the HBR article “Don’t Be Blinded By Your Own Expertise.”

To Change the Way You Think, Change the Way You See

Tue, 04/16/2019 - 16:00

What Sherlock Holmes has in common with the creator of Softsoap.

Research Confirms: When Receiving Bad News, We Shoot the Messenger

Tue, 04/16/2019 - 15:05

Advice for those who have to deliver it.

Managing Burnout

Mon, 04/15/2019 - 22:58

Stress can enhance our performance at work, but not if it leads to burnout. We talk with an expert on workplace well-being about how women experience burnout and how to manage its causes, symptoms, and repercussions. Guest: Mandy O’Neill.

How Companies Should Prepare Their Forecasts

Mon, 04/15/2019 - 17:00

A great forecast has five attributes.

Why Anxious Customers Prefer Human Customer Service

Mon, 04/15/2019 - 16:00

Self-service tech is a bad idea in stressful situations.

Preventing Busyness from Becoming Burnout

Mon, 04/15/2019 - 15:05

Organizations can help, with a little insight from behavioral science.

What the Grocery Stores Holding Their Own Against Amazon Are Doing Right

Fri, 04/12/2019 - 16:00

They know how to build customer loyalty.

The Psychology Behind Unethical Behavior

Fri, 04/12/2019 - 15:05

Understanding it can help keep your worst impulses in check.

HBR Presents: After Hours

Thu, 04/11/2019 - 23:58

Harvard Business School professors and hosts Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee discuss news at the crossroads of business and culture. In this episode, they analyze the current food delivery wars and garner some lessons in crisis management from Boeing. “After Hours” is part of HBR Presents, a new network of business podcasts curated by HBR editors. For our full lineup of shows, search “HBR” on your favorite podcast app or visit hbr.org/podcasts.

Start-Ups and the Women Who Fund Them

Thu, 04/11/2019 - 20:34

Shan-Lyn Ma, CEO of the wedding e-commerce company Zola, and Anu Duggal, cofounder of Female Founders Fund, talk fundraising, venture capital, and how women are driving diversity in the world of start-ups.

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

Make Your Meetings a Safe Space for Honest Conversation

Thu, 04/11/2019 - 16:00

More freedom leads to more candor.

The Biggest Hurdles Recent Graduates Face Entering the Workforce

Thu, 04/11/2019 - 15:00

Feedback, accountability, and relationships, according to 54 interviews.

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