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Updated: 5 hours 30 min ago

Remembering Jack Bogle and Herb Kelleher, Two Great Strategists

Fri, 01/18/2019 - 19:55

They both put customers first.

Businesses Are Preparing for Brexit — and Bracing for the Worst

Fri, 01/18/2019 - 18:20

A year and a half after the original vote, the outcome is still uncertain.

What Sales Leaders Need to Excel Over Time

Fri, 01/18/2019 - 15:05

Being a lifelong learner is essential.

The State of Socially Responsible Investing

Thu, 01/17/2019 - 17:00

New types of investments are tied to ESG goals.

Customers Surveys Are No Substitute for Actually Talking to Customers

Thu, 01/17/2019 - 16:00

A dozen interviews can be more useful than thousands of responses to a questionnaire.

How to Debate Ideas Productively at Work

Thu, 01/17/2019 - 15:05

There are better and worse ways to disagree.

Apple in China, and Payday Lending

Wed, 01/16/2019 - 22:18

Youngme, Felix, and Mihir discuss Apple’s position in the Chinese market; debate whether payday lending is good or bad for workers; and ask whether companies should be doing more to help employees manage cash shortfalls. They also offer their After Hours picks for the week.

Hard Conversations

Wed, 01/16/2019 - 21:48

Are you dreading a work discussion? Dan and Alison answer your questions with the help of Leslie John, a professor at Harvard Business School. They talk through what to do when you need to set your boss straight, meet with a direct report who wanted your new job, or hash things out with a negative team member.

The Innovations Closing Africa’s Electric Power Gap

Wed, 01/16/2019 - 20:24

Big companies and local innovators are finding creative solutions.

How Organizations Are Failing Black Workers — and How to Do Better

Wed, 01/16/2019 - 19:59

From hiring to inclusion to work assignments.

How to Set Up an AI Center of Excellence

Wed, 01/16/2019 - 16:00

If you’re a large company using AI, you need one.

How to Make Any Business Trip Less Boring

Wed, 01/16/2019 - 15:05

Enjoy what the destination has to offer.

How Retirement Changes Your Identity

Tue, 01/15/2019 - 23:09

Teresa Amabile, professor at Harvard Business School, is approaching her own retirement by researching how ending your work career affects your sense of self. She says important psychological shifts take place leading up to, and during, retirement. That holds especially true for workers who identify strongly with their job and organization. Amabile and her fellow researchers have identified two main processes that retirees go through: life restructuring and identity bridging.

Why Most Performance Evaluations Are Biased, and How to Fix Them

Tue, 01/15/2019 - 18:00

Avoid open-ended questions.

How CSR Managers Can Inspire Other Leaders to Act on Sustainability

Tue, 01/15/2019 - 16:44

Based on interviews with 54 CSR managers in German multinationals.

Managing When the Future Is Unclear

Tue, 01/15/2019 - 16:44

Periods of uncertainty don’t have to be paralyzing.

The Strategy Puzzle of Subscription-Based Dating Sites

Tue, 01/15/2019 - 16:43

If they do their job too well, they might put themselves out of business.

How Big Companies Should Scout New Technologies

Tue, 01/15/2019 - 16:42

Don’t leave it to the high priests of R&D.

Are Your High Expectations Hurting Your Team?

Tue, 01/15/2019 - 15:05

It’s hard for people to stay motivated when nothing is ever good enough.

How to Be Creative on Demand

Tue, 01/15/2019 - 03:49

Strategies for coming up with good ideas when you need them.

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