Is there someone you work with and wish you didn’t have to? Dan and Alison answer your questions with the help of Jennifer Goldman-Wetzler, an organizational psychologist and the author of Optimal Outcomes. They talk through what to do when you manage a high performer who gets on everyone’s nerves, your teammate unfairly berates you, or the one person you don’t get along with is your boss.
Kim Scott, a cofounder of the executive coaching firm Radical Candor, says that too many managers give meaningless positive feedback, while many others are highly critical without showing any understanding. Scott, who previously worked at Google and has consulted for Twitter and Dropbox, says leaders should learn to give honest feedback in the moment, while also developing a relationship that shows how the hard feedback is coming from a place of caring. She explains the steps managers can take to challenge more directly while also communicating empathy. Scott is the author of the book “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity.”
Following a successful career in finance, Torsten Thiele has devoted himself full-time to the challenging cause of ocean conservation and stewardship. Harvard Business School professor Rosabeth Moss Kanter and Thiele discuss how changing the narrative is imperative when looking for ways to solve big problems.